Return Policy

Return & Refund Policy

Thank you for supporting independent art and sustainable fashion.
Every item in this store is unique — whether it’s an original artwork or a second-hand piece from my personal collection.

✅ Returns & Refunds (Second-Hand Clothing)

I accept returns on clothing items under the following conditions:

  • You contact me within 7 days of receiving the item.

  • The item is returned within 14 days of delivery.

  • The item must be returned in the same condition as received — unwashed, unworn, and with all original tags/labels (if applicable).

Once the item is received and inspected, a refund will be issued to your original payment method.
Return shipping costs are the responsibility of the buyer.


🎨 Original Artworks (Paintings)

All original artworks are final sale.

Each artwork is one-of-a-kind, and I take great care to photograph and describe every piece accurately. If you have any questions or want to see extra photos before purchasing, I’m happy to help.


🚚 Shipping Issues / Damaged Items

If your order arrives damaged or incorrect:

  • Email me within 48 hours of delivery

  • Include your order number + clear photos of the packaging and item

I will take care of it immediately and work toward a replacement, repair, or refund depending on the situation.


❓ Exchanges

Exchanges are possible for clothing only, if the requested item is still available.
Because most items are one-of-a-kind, I cannot guarantee availability.


📩 Contact

For returns, exchanges, or questions:
📧 [email protected]

Include:

  • Your name

  • Order number

  • Photo of the item (if needed)


❤️ Thank you

Every purchase supports:

  • An independent artist

  • The circular fashion movement

  • The development of Hydee — a platform that helps second-hand shops thrive

You’re not just buying —
you’re part of the experience.